Privacy Policy

Overview

ForgeHearth Finance respects your privacy. This policy explains what we collect, why we collect it, and how you can exercise your choices. We keep our explanations practical and avoid legalese where possible.

Data We Collect

• Account data: name, email, password hash.
• Purchase data: course IDs, timestamps, and payment status (processed by a PCI-compliant provider).
• Support data: messages you send to us.
• Usage data: pages visited, device type, and basic diagnostics to improve performance.
• Cookies: strictly necessary cookies for session and preferences (e.g., theme and consent).

How We Use Data

• Provide access to purchased courses and maintain site functionality.
• Respond to support requests and communicate about your account.
• Improve content and site reliability through aggregate analytics.
• Comply with legal obligations and prevent abuse.

We do not sell personal data. We only share data with service providers who help run our services (e.g., payment processing) under strict agreements.

Your Choices

• Access, update, or delete your account data by contacting [email protected].
• Control cookies: essential cookies only; you can withdraw consent at any time.
• Theme preference: saved locally in your browser; not shared with us.

Data Retention

We keep account and purchase records for as long as your account is active and as required by law for financial records. Support messages are retained for up to two years to track issues and resolutions.

International Transfers

Data may be processed in the United States. When we use vendors that process data in other regions, we rely on appropriate safeguards.